FAQ

Frequently Asked Questions

1. What is a mirror dashcam?

A mirror dashcam is a rearview mirror with a built-in camera that records your drive, helping improve safety and provide evidence if needed.

2. Is the dashcam easy to install?

Yes, our mirror dashcams are designed for simple installation and can typically be set up within minutes without professional assistance.

3. How long does shipping take?

Orders are processed within 1–2 business days, and delivery typically takes 4–15 business days for the USA and UK. You’ll receive tracking details once your order ships.

4. What is your return and refund policy?

You can request a return within 60 days of delivery. Items must be unused and in original condition. If your item is damaged or incorrect, we’ll make it right. Refunds are processed within 7–14 business days after the return is received and inspected.

5. Can I cancel or change my order?

Orders can be canceled within 5 hours of placing them, as long as they have not been shipped. After that, cancellations are no longer possible.

Still Need Help?

Our team is happy to assist you.

Email: support@hey-jet.com
Phone: +1 (307)-218-3044
Business Hours: 9:00 AM – 5:00 PM EDT
Response Time: Within 24 hours