Privacy Policy

Privacy Policy 

HeyJet (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Pages visited and time spent on our site

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Support advertising and marketing efforts (including Google Ads)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Send updates, promotions, or marketing communications (you can opt out anytime)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Payment processors, shipping partners, email services
  • Advertising Partners: Such as Google for remarketing and analytics
  • Legal Authorities: If required by law

4. Google Advertising & Analytics

We use Google Ads and Google Analytics, which may collect data via cookies and identifiers.

This allows us to:

  • Measure advertising performance
  • Show relevant ads to users

You can opt out of Google tracking by visiting:
https://adssettings.google.com

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

To exercise your rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns, contact us:

Business Hours: 9:00 AM – 5:00 PM EDT (Response within 24 hours)

Address:
427 Linden Blvd
Brooklyn, NY 11203

Email: support@hey-jet.com
Phone: +1 (307)-218-3044